{"id":1316,"date":"2023-02-09T18:34:07","date_gmt":"2023-02-09T18:34:07","guid":{"rendered":"https:\/\/www.hotelquintadomarco.com\/?page_id=1316"},"modified":"2025-06-05T12:43:53","modified_gmt":"2025-06-05T12:43:53","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hotelquintadomarco.com\/en\/faqs\/","title":{"rendered":"FAQ's"},"content":{"rendered":"<section class=\"section main-wrapper\" id=\"section_883316745\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"slider-wrapper relative\" id=\"slider-1229695127\" style=\"background-color:rgb(255,255,255);\">\n    <div class=\"slider slider-nav-simple slider-nav-normal slider-nav-light slider-style-normal\"\n        data-flickity-options='{            \"cellAlign\": \"center\",            \"imagesLoaded\": true,            \"lazyLoad\": 1,            \"freeScroll\": false,            \"wrapAround\": false,            \"autoPlay\": false,            \"pauseAutoPlayOnHover\" : false,            \"prevNextButtons\": false,            \"contain\" : true,            \"adaptiveHeight\" : true,            \"dragThreshold\" : 10,            \"percentPosition\": true,            \"pageDots\": false,            \"rightToLeft\": false,            \"draggable\": false,            \"selectedAttraction\": 0.1,            \"parallax\" : 2,            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover\" id=\"banner-1371529983\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1905082654\" class=\"text-box banner-layer x0 md-x0 lg-x0 y70 md-y95 lg-y95 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-543759081\" class=\"text cover-title\">\n\t\t\n\n<h1>FAQ's<\/h1>\n\t\t\n<style>\n#text-543759081 {\n  font-size: 0.75rem;\n  line-height: 0.75;\n  text-align: left;\n}\n@media (min-width:550px) {\n  #text-543759081 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1054751597\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1054751597 {\n  padding-top: 60px;\n}\n@media (min-width:550px) {\n  #gap-1054751597 {\n    padding-top: 100px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1905082654 .text-inner {\n  padding: 0px 15px 0px 15px;\n}\n#text-box-1905082654 {\n  width: 100%;\n}\n#text-box-1905082654 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1905082654 {\n    width: 63%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1371529983 {\n  padding-top: 515px;\n}\n#banner-1371529983 .bg.bg-loaded {\n  background-image: url(https:\/\/www.hotelquintadomarco.com\/wp-content\/uploads\/2023\/02\/DJI_0133-1.jpg);\n}\n#banner-1371529983 .overlay {\n  background-color: rgba(0, 0, 0, 0.6);\n}\n#banner-1371529983 .bg {\n  background-position: 0% 57%;\n}\n#banner-1371529983 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1371529983 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n     \t<\/div>\n\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_883316745 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_883316745 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_883316745 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section main-wrapper booking-section\" id=\"section_2079073658\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-2050588295\">\n\n\n\t<div id=\"col-800727578\" class=\"col header-wrapper small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2360774000\" class=\"text title\">\n\t\t\n\n<h2>Frequently Asked Questions<\/h2>\n\t\t\n<style>\n#text-2360774000 {\n  font-size: 3.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-984890574\">\n\n\n\t<div id=\"col-1172832335\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-428928541\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-428928541 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-3778648999\" class=\"accordion-item\"><a id=\"accordion-3778648999-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3778648999-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the reception's opening hours?<\/span><\/a><div id=\"accordion-3778648999-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3778648999-label\">\n\n<p>Reception is open between 8am and 9pm. However, during the low season, opening hours are guaranteed from 9:00 to 17:30. There will always be a member of staff present to help Hotel guests.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2629480505\" class=\"accordion-item\"><a id=\"accordion-2629480505-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2629480505-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the check-in and check-out times?<\/span><\/a><div id=\"accordion-2629480505-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2629480505-label\">\n\n<p><span style=\"font-weight: 400;\">Check-in time is from 15:00 and check-out time is until 12:00.<\/span><\/p>\n\n<\/div><\/div>\n<div id=\"accordion-777637532\" class=\"accordion-item\"><a id=\"accordion-777637532-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-777637532-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I get from the airport to the hotel?<\/span><\/a><div id=\"accordion-777637532-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-777637532-label\">\n\n<p>It is recommended that guests have their own car. Alternatively, the Hotel works with an external transfer company. For more information about this service please contact us by phone or e-mail.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n<div class=\"accordion\">\n\n<div id=\"accordion-1157958966\" class=\"accordion-item\"><a id=\"accordion-1157958966-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1157958966-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The Hotel provides extra beds and cots in the rooms and baby chairs in the restaurant?<\/span><\/a><div id=\"accordion-1157958966-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1157958966-label\">\n\n<p>Extra beds, cots and dining chairs are subject to availability. Should you require any of these items, please add the \"special request\" to your booking.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1834624709\" class=\"accordion-item\"><a id=\"accordion-1834624709-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1834624709-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is smoking allowed in the Hotel?<\/span><\/a><div id=\"accordion-1834624709-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1834624709-label\">\n\n<p>Smoking is strictly prohibited in the enclosed spaces inside the hotel, regardless of the type of cigarette. However, smoking is permitted on the room balconies and in all outdoor spaces.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1369686311\" class=\"accordion-item\"><a id=\"accordion-1369686311-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1369686311-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are there bathrobes in the rooms?<\/span><\/a><div id=\"accordion-1369686311-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1369686311-label\">\n\n<p>Bathrobes are not available in the rooms. They will be made available upon guest request.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3578894276\" class=\"accordion-item\"><a id=\"accordion-3578894276-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3578894276-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do the rooms have an iron and ironing board?<\/span><\/a><div id=\"accordion-3578894276-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3578894276-label\">\n\n<p>Yes, subject to availability and prior request at Reception.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1468081799\" class=\"accordion-item\"><a id=\"accordion-1468081799-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1468081799-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How does the lost property work?<\/span><\/a><div id=\"accordion-1468081799-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1468081799-label\">\n\n<p>After your departure, any object left in the room (except underwear) is kept at the Hotel for 1 year, 1 month and 1 day. In case you have left any personal belongings, please contact our team via email.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-986008578\" class=\"accordion-item\"><a id=\"accordion-986008578-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-986008578-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are they pet friendly?<\/span><\/a><div id=\"accordion-986008578-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-986008578-label\">\n\n<p>The hotel has stopped accepting pets since January 2023. However, it provides a list of pet hotel recommendations in the area.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4240923775\" class=\"accordion-item\"><a id=\"accordion-4240923775-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4240923775-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you provide pool towels at reception?<\/span><\/a><div id=\"accordion-4240923775-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4240923775-label\">\n\n<p>Yes, pool towels are available on request. These can be kept until the end of the stay and cost \u20ac2 each.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3988232577\" class=\"accordion-item\"><a id=\"accordion-3988232577-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3988232577-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does the Hotel have rooms and common areas adapted for people with reduced mobility?<\/span><\/a><div id=\"accordion-3988232577-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3988232577-label\">\n\n<p>The Hotel has 2 double rooms adapted to people with reduced mobility. It is possible to access the restaurant, reception and swimming pool via ramps. The restaurant also offers an adapted bathroom.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2622791717\" class=\"accordion-item\"><a id=\"accordion-2622791717-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2622791717-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does the hotel have a gym?<\/span><\/a><div id=\"accordion-2622791717-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2622791717-label\">\n\n<p>The Hotel does not have a gym, it only offers an outdoor area with 4 machines that can be used by guests while enjoying a wonderful view.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-72786457\" class=\"accordion-item\"><a id=\"accordion-72786457-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-72786457-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What time is breakfast served?<\/span><\/a><div id=\"accordion-72786457-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-72786457-label\">\n\n<p>O pequeno-almo\u00e7o \u00e9 servido entre as 8h e as 10h (\u00e9poca baixa) e as 8h e as 10h30 (\u00e9poca alta).\u00a0<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-456402642\" class=\"accordion-item\"><a id=\"accordion-456402642-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-456402642-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does the restaurant have vegan, gluten free and dairy free options?<\/span><\/a><div id=\"accordion-456402642-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-456402642-label\">\n\n<p>Yes. However, special requests must be indicated when booking or 48 hours in advance of check-in, are subject to availability.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2435597301\" class=\"accordion-item\"><a id=\"accordion-2435597301-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2435597301-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can customers who are not staying at the Hotel enjoy any of the facilities?<\/span><\/a><div id=\"accordion-2435597301-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2435597301-label\">\n\n<p>The restaurant and massages are available for Guests not staying at the Hotel, by prior reservation.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4009040931\" class=\"accordion-item\"><a id=\"accordion-4009040931-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4009040931-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you organise weddings and christenings? What is the guest limit?<\/span><\/a><div id=\"accordion-4009040931-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4009040931-label\">\n\n<p>O Hotel realiza eventos desta natureza. Para mais detalhes acerca deste servi\u00e7o contacte-nos atrav\u00e9s do <a href=\"mailto:comercial@hotelquintadomarco.com\"><span style=\"color: #333333;\">comercial@hotelquintadomarco.com<\/span><\/a><span style=\"color: #333333;\">.<\/span><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2079073658 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(255,255,255);\n}\n#section_2079073658 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_2079073658 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"footnotes":""},"class_list":["post-1316","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esclare\u00e7a as suas d\u00favidas: FAQ Hotel Rural Quinta do Marco<\/title>\n<meta name=\"description\" content=\"Encontre respostas \u00e0s suas d\u00favidas sobre o Hotel Rural Quinta do Marco na nossa sec\u00e7\u00e3o de FAQ. 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