{"id":1316,"date":"2023-02-09T18:34:07","date_gmt":"2023-02-09T18:34:07","guid":{"rendered":"https:\/\/www.hotelquintadomarco.com\/?page_id=1316"},"modified":"2025-06-05T12:43:53","modified_gmt":"2025-06-05T12:43:53","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hotelquintadomarco.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<section class=\"section main-wrapper\" id=\"section_1681109181\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"slider-wrapper relative\" id=\"slider-1414334217\" style=\"background-color:rgb(255,255,255);\">\n    <div class=\"slider slider-nav-simple slider-nav-normal slider-nav-light slider-style-normal\"\n        data-flickity-options='{            \"cellAlign\": \"center\",            \"imagesLoaded\": true,            \"lazyLoad\": 1,            \"freeScroll\": false,            \"wrapAround\": false,            \"autoPlay\": false,            \"pauseAutoPlayOnHover\" : false,            \"prevNextButtons\": false,            \"contain\" : true,            \"adaptiveHeight\" : true,            \"dragThreshold\" : 10,            \"percentPosition\": true,            \"pageDots\": false,            \"rightToLeft\": false,            \"draggable\": false,            \"selectedAttraction\": 0.1,            \"parallax\" : 2,            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover\" id=\"banner-1115162096\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-946350216\" class=\"text-box banner-layer x0 md-x0 lg-x0 y70 md-y95 lg-y95 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-2115303277\" class=\"text cover-title\">\n\t\t\n\n<h1>Preguntas frecuentes<\/h1>\n\t\t\n<style>\n#text-2115303277 {\n  font-size: 0.75rem;\n  line-height: 0.75;\n  text-align: left;\n}\n@media (min-width:550px) {\n  #text-2115303277 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1093978665\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1093978665 {\n  padding-top: 60px;\n}\n@media (min-width:550px) {\n  #gap-1093978665 {\n    padding-top: 100px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-946350216 .text-inner {\n  padding: 0px 15px 0px 15px;\n}\n#text-box-946350216 {\n  width: 100%;\n}\n#text-box-946350216 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-946350216 {\n    width: 63%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1115162096 {\n  padding-top: 515px;\n}\n#banner-1115162096 .bg.bg-loaded {\n  background-image: url(https:\/\/www.hotelquintadomarco.com\/wp-content\/uploads\/2023\/02\/DJI_0133-1.jpg);\n}\n#banner-1115162096 .overlay {\n  background-color: rgba(0, 0, 0, 0.6);\n}\n#banner-1115162096 .bg {\n  background-position: 0% 57%;\n}\n#banner-1115162096 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1115162096 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n     \t<\/div>\n\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1681109181 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_1681109181 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1681109181 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section main-wrapper booking-section\" id=\"section_110126879\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-551855014\">\n\n\n\t<div id=\"col-2045800366\" class=\"col header-wrapper small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1341793739\" class=\"text title\">\n\t\t\n\n<h2>Preguntas frecuentes<\/h2>\n\t\t\n<style>\n#text-1341793739 {\n  font-size: 3.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-2132165683\">\n\n\n\t<div id=\"col-2000214378\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1658251871\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1658251871 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-2298731615\" class=\"accordion-item\"><a id=\"accordion-2298731615-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2298731615-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfCu\u00e1l es el horario de apertura de la recepci\u00f3n?<\/span><\/a><div id=\"accordion-2298731615-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2298731615-label\">\n\n<p>La recepci\u00f3n est\u00e1 abierta entre las 8.00 y las 21.00 horas. Sin embargo, durante la temporada baja, el horario de apertura est\u00e1 garantizado de 9:00 a 17:30. Siempre habr\u00e1 un miembro del personal presente para ayudar a los hu\u00e9spedes del Hotel.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2597094726\" class=\"accordion-item\"><a id=\"accordion-2597094726-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2597094726-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfCu\u00e1les son los horarios de entrada y salida?<\/span><\/a><div id=\"accordion-2597094726-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2597094726-label\">\n\n<p><span style=\"font-weight: 400;\">La hora de entrada es a partir de las 15:00 y la de salida hasta las 12:00.<\/span><\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1063563796\" class=\"accordion-item\"><a id=\"accordion-1063563796-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1063563796-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfC\u00f3mo puedo ir del aeropuerto al hotel?<\/span><\/a><div id=\"accordion-1063563796-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1063563796-label\">\n\n<p>Se recomienda que los hu\u00e9spedes dispongan de coche propio. Como alternativa, el Hotel trabaja con una empresa externa de traslados. Para m\u00e1s informaci\u00f3n sobre este servicio, p\u00f3ngase en contacto con nosotros por tel\u00e9fono o correo electr\u00f3nico.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n<div class=\"accordion\">\n\n<div id=\"accordion-422246131\" class=\"accordion-item\"><a id=\"accordion-422246131-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-422246131-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>El hotel dispone de camas supletorias y cunas en las habitaciones y sillas para beb\u00e9s en el restaurante?<\/span><\/a><div id=\"accordion-422246131-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-422246131-label\">\n\n<p>Las camas supletorias, cunas y sillas de comedor est\u00e1n sujetas a disponibilidad. Si necesita alguno de estos art\u00edculos, a\u00f1ada la \"petici\u00f3n especial\" a su reserva.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2640345911\" class=\"accordion-item\"><a id=\"accordion-2640345911-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2640345911-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfEst\u00e1 permitido fumar en el Hotel?<\/span><\/a><div id=\"accordion-2640345911-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2640345911-label\">\n\n<p>Est\u00e1 estrictamente prohibido fumar en los espacios cerrados del interior del hotel, independientemente del tipo de cigarrillo. Sin embargo, est\u00e1 permitido fumar en los balcones de las habitaciones y en todos los espacios exteriores.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-802854389\" class=\"accordion-item\"><a id=\"accordion-802854389-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-802854389-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfHay albornoces en las habitaciones?<\/span><\/a><div id=\"accordion-802854389-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-802854389-label\">\n\n<p>Las habitaciones no disponen de albornoces. Se pondr\u00e1n a disposici\u00f3n de los hu\u00e9spedes que los soliciten.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3493793919\" class=\"accordion-item\"><a id=\"accordion-3493793919-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3493793919-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfDisponen las habitaciones de plancha y tabla de planchar?<\/span><\/a><div id=\"accordion-3493793919-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3493793919-label\">\n\n<p>S\u00ed, sujeto a disponibilidad y previa solicitud en Recepci\u00f3n.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-513002863\" class=\"accordion-item\"><a id=\"accordion-513002863-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-513002863-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfC\u00f3mo funcionan los objetos perdidos?<\/span><\/a><div id=\"accordion-513002863-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-513002863-label\">\n\n<p>Despu\u00e9s de su salida, cualquier objeto dejado en la habitaci\u00f3n (excepto la ropa interior) se conserva en el Hotel durante 1 a\u00f1o, 1 mes y 1 d\u00eda. En caso de que haya dejado alg\u00fan objeto personal, p\u00f3ngase en contacto con nuestro equipo por correo electr\u00f3nico.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1381738466\" class=\"accordion-item\"><a id=\"accordion-1381738466-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1381738466-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfAceptan mascotas?<\/span><\/a><div id=\"accordion-1381738466-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1381738466-label\">\n\n<p>El hotel ha dejado de aceptar mascotas desde enero de 2023. No obstante, ofrece una lista de recomendaciones de hoteles para mascotas en la zona.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-912634033\" class=\"accordion-item\"><a id=\"accordion-912634033-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-912634033-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfProporcionan toallas de piscina en recepci\u00f3n?<\/span><\/a><div id=\"accordion-912634033-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-912634033-label\">\n\n<p>S\u00ed, hay toallas de piscina disponibles previa petici\u00f3n. Se pueden guardar hasta el final de la estancia y cuestan 2 \u20ac cada una.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4006630898\" class=\"accordion-item\"><a id=\"accordion-4006630898-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4006630898-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfDispone el Hotel de habitaciones y zonas comunes adaptadas para personas con movilidad reducida?<\/span><\/a><div id=\"accordion-4006630898-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4006630898-label\">\n\n<p>El Hotel dispone de 2 habitaciones dobles adaptadas a personas con movilidad reducida. Es posible acceder al restaurante, la recepci\u00f3n y la piscina mediante rampas. El restaurante tambi\u00e9n ofrece un cuarto de ba\u00f1o adaptado.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3359613524\" class=\"accordion-item\"><a id=\"accordion-3359613524-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3359613524-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfDispone el hotel de gimnasio?<\/span><\/a><div id=\"accordion-3359613524-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3359613524-label\">\n\n<p>El Hotel no dispone de gimnasio, s\u00f3lo ofrece una zona al aire libre con 4 m\u00e1quinas que pueden ser utilizadas por los hu\u00e9spedes mientras disfrutan de unas maravillosas vistas.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1472601709\" class=\"accordion-item\"><a id=\"accordion-1472601709-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1472601709-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfA qu\u00e9 hora se sirve el desayuno?<\/span><\/a><div id=\"accordion-1472601709-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1472601709-label\">\n\n<p>O pequeno-almo\u00e7o \u00e9 servido entre as 8h e as 10h (\u00e9poca baixa) e as 8h e as 10h30 (\u00e9poca alta).\u00a0<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2926084818\" class=\"accordion-item\"><a id=\"accordion-2926084818-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2926084818-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfTiene el restaurante opciones veganas, sin gluten y sin l\u00e1cteos?<\/span><\/a><div id=\"accordion-2926084818-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2926084818-label\">\n\n<p>S\u00ed. Sin embargo, las peticiones especiales deben indicarse al hacer la reserva o 48 horas antes de la entrada y est\u00e1n sujetas a disponibilidad.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1059556525\" class=\"accordion-item\"><a id=\"accordion-1059556525-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1059556525-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfLos clientes que no se alojan en el Hotel pueden disfrutar de alguna de las instalaciones?<\/span><\/a><div id=\"accordion-1059556525-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1059556525-label\">\n\n<p>El restaurante y los masajes est\u00e1n a disposici\u00f3n de los hu\u00e9spedes no alojados en el hotel, previa reserva.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-193581957\" class=\"accordion-item\"><a id=\"accordion-193581957-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-193581957-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfOrganizan bodas y bautizos? \u00bfCu\u00e1l es el l\u00edmite de invitados?<\/span><\/a><div id=\"accordion-193581957-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-193581957-label\">\n\n<p>O Hotel realiza eventos desta natureza. Para mais detalhes acerca deste servi\u00e7o contacte-nos atrav\u00e9s do <a href=\"mailto:comercial@hotelquintadomarco.com\"><span style=\"color: #333333;\">comercial@hotelquintadomarco.com<\/span><\/a><span style=\"color: #333333;\">.<\/span><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_110126879 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(255,255,255);\n}\n#section_110126879 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_110126879 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"footnotes":""},"class_list":["post-1316","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esclare\u00e7a as suas d\u00favidas: FAQ Hotel Rural Quinta do Marco<\/title>\n<meta name=\"description\" content=\"Encontre respostas \u00e0s suas d\u00favidas sobre o Hotel Rural Quinta do Marco na nossa sec\u00e7\u00e3o de FAQ. 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