{"id":1316,"date":"2023-02-09T18:34:07","date_gmt":"2023-02-09T18:34:07","guid":{"rendered":"https:\/\/www.hotelquintadomarco.com\/?page_id=1316"},"modified":"2026-07-13T16:00:59","modified_gmt":"2026-07-13T16:00:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hotelquintadomarco.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<section class=\"section main-wrapper\" id=\"section_647077365\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"slider-wrapper relative\" id=\"slider-1597258259\" style=\"background-color:rgb(255,255,255);\">\n    <div class=\"slider slider-nav-simple slider-nav-normal slider-nav-light slider-style-normal\"\n        data-flickity-options='{            \"cellAlign\": \"center\",            \"imagesLoaded\": true,            \"lazyLoad\": 1,            \"freeScroll\": false,            \"wrapAround\": false,            \"autoPlay\": false,            \"pauseAutoPlayOnHover\" : false,            \"prevNextButtons\": false,            \"contain\" : true,            \"adaptiveHeight\" : true,            \"dragThreshold\" : 10,            \"percentPosition\": true,            \"pageDots\": false,            \"rightToLeft\": false,            \"draggable\": false,            \"selectedAttraction\": 0.1,            \"parallax\" : 2,            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover\" id=\"banner-1853986497\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1108239974\" class=\"text-box banner-layer x0 md-x0 lg-x0 y70 md-y95 lg-y95 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-4175538951\" class=\"text cover-title\">\n\t\t\n\n<h1>Preguntas frecuentes<\/h1>\n\t\t\n<style>\n#text-4175538951 {\n  font-size: 0.75rem;\n  line-height: 0.75;\n  text-align: left;\n}\n@media (min-width:550px) {\n  #text-4175538951 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-2015903072\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2015903072 {\n  padding-top: 60px;\n}\n@media (min-width:550px) {\n  #gap-2015903072 {\n    padding-top: 100px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1108239974 .text-inner {\n  padding: 0px 15px 0px 15px;\n}\n#text-box-1108239974 {\n  width: 100%;\n}\n#text-box-1108239974 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1108239974 {\n    width: 63%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1853986497 {\n  padding-top: 515px;\n}\n#banner-1853986497 .bg.bg-loaded {\n  background-image: url(https:\/\/www.hotelquintadomarco.com\/wp-content\/uploads\/2026\/07\/d2a61c1d-acfa-4ae6-93b2-a489c939eaf8.jpg);\n}\n#banner-1853986497 .overlay {\n  background-color: rgba(0, 0, 0, 0.6);\n}\n#banner-1853986497 .bg {\n  background-position: 17% 21%;\n}\n#banner-1853986497 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1853986497 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n     \t<\/div>\n\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_647077365 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_647077365 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_647077365 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section main-wrapper booking-section\" id=\"section_707983503\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-2020854635\">\n\n\n\t<div id=\"col-902218365\" class=\"col header-wrapper small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3014425577\" class=\"text title\">\n\t\t\n\n<h2>Preguntas frecuentes<\/h2>\n\t\t\n<style>\n#text-3014425577 {\n  font-size: 3.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1443866568\">\n\n\n\t<div id=\"col-2144249469\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-628933929\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-628933929 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-2558881848\" class=\"accordion-item\"><a id=\"accordion-2558881848-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2558881848-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfCu\u00e1l es el horario de apertura de la recepci\u00f3n?<\/span><\/a><div id=\"accordion-2558881848-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2558881848-label\">\n\n<p>A nossa Rece\u00e7\u00e3o funciona entre as 07:30 e as 22:00 horas.<\/p>\n<p>No entanto, na \u00e9poca baixa, o hor\u00e1rio pode ser reduzido. De qualquer forma, asseguramos sempre algum colaborador presente de forma a receber e a ajudar os h\u00f3spedes do Hotel.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-610485281\" class=\"accordion-item\"><a id=\"accordion-610485281-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-610485281-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfCu\u00e1les son los horarios de entrada y salida?<\/span><\/a><div id=\"accordion-610485281-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-610485281-label\">\n\n<p><span style=\"font-weight: 400;\">O hor\u00e1rio de check-in \u00e9 a partir das 15:00 horas e o hor\u00e1rio de check-out \u00e9 at\u00e9 \u00e0s 12:00 horas.<\/span><\/p>\n\n<\/div><\/div>\n<div id=\"accordion-276896561\" class=\"accordion-item\"><a id=\"accordion-276896561-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-276896561-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfC\u00f3mo puedo ir del aeropuerto al hotel?<\/span><\/a><div id=\"accordion-276896561-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-276896561-label\">\n\n<p>Pode se deslocar por viatura pr\u00f3pria. Caso o cliente n\u00e3o opte por alguer de carro, o Hotel junto de empresa parceira, agenda servi\u00e7o de Transfer para os h\u00f3spedes. Para mais informa\u00e7\u00f5es sobre o servi\u00e7o contacte-nos via telefone ou e-mail.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n<div class=\"accordion\">\n\n<div id=\"accordion-3592780475\" class=\"accordion-item\"><a id=\"accordion-3592780475-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3592780475-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>El hotel dispone de camas supletorias y cunas en las habitaciones y sillas para beb\u00e9s en el restaurante?<\/span><\/a><div id=\"accordion-3592780475-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3592780475-label\">\n\n<p>As crian\u00e7as s\u00e3o bem vindas ao nosso Hotel. Providenciamos, camas-extras, ber\u00e7os e\/ou cadeiras de refei\u00e7\u00e3o. Caso precise de algum destes itens, adicione o \u201cpedido especial\u201d \u00e0 sua reserva (sujeito a disponibilidade).<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3961998487\" class=\"accordion-item\"><a id=\"accordion-3961998487-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3961998487-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfEst\u00e1 permitido fumar en el Hotel?<\/span><\/a><div id=\"accordion-3961998487-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3961998487-label\">\n\n<p>Est\u00e1 estrictamente prohibido fumar en los espacios cerrados del interior del hotel, independientemente del tipo de cigarrillo. Sin embargo, est\u00e1 permitido fumar en los balcones de las habitaciones y en todos los espacios exteriores.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2190142516\" class=\"accordion-item\"><a id=\"accordion-2190142516-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2190142516-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfHay albornoces en las habitaciones?<\/span><\/a><div id=\"accordion-2190142516-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2190142516-label\">\n\n<p>Os roup\u00f5es n\u00e3o est\u00e3o dispon\u00edveis nos quartos. Disponibilizamos mediante pedido dos h\u00f3spedes.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1519836365\" class=\"accordion-item\"><a id=\"accordion-1519836365-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1519836365-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfDisponen las habitaciones de plancha y tabla de planchar?<\/span><\/a><div id=\"accordion-1519836365-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1519836365-label\">\n\n<p>Sim, mediante disponibilidade, pedindo antecipadamente na Rece\u00e7\u00e3o.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4066963551\" class=\"accordion-item\"><a id=\"accordion-4066963551-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4066963551-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfC\u00f3mo funcionan los objetos perdidos?<\/span><\/a><div id=\"accordion-4066963551-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4066963551-label\">\n\n<p>Ap\u00f3s a sua partida, qualquer objeto esquecido no quarto (exceto roupa interior) \u00e9 guardado no Hotel durante 1 ano, 1 m\u00eas e 1 dia. Caso tenha deixado algum bem pessoal, por favor contacte a nossa equipa atrav\u00e9s de e-mail reservas@hotelquintadomarco.com<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2621479253\" class=\"accordion-item\"><a id=\"accordion-2621479253-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2621479253-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfAceptan mascotas?<\/span><\/a><div id=\"accordion-2621479253-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2621479253-label\">\n\n<p>El hotel ha dejado de aceptar mascotas desde enero de 2023. No obstante, ofrece una lista de recomendaciones de hoteles para mascotas en la zona.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1425832707\" class=\"accordion-item\"><a id=\"accordion-1425832707-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1425832707-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfProporcionan toallas de piscina en recepci\u00f3n?<\/span><\/a><div id=\"accordion-1425832707-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1425832707-label\">\n\n<p>Sim, as toalhas de piscina s\u00e3o disponibilizadas mediante solicita\u00e7\u00e3o do h\u00f3spede na nossa Rece\u00e7\u00e3o.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2386575522\" class=\"accordion-item\"><a id=\"accordion-2386575522-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2386575522-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfDispone el Hotel de habitaciones y zonas comunes adaptadas para personas con movilidad reducida?<\/span><\/a><div id=\"accordion-2386575522-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2386575522-label\">\n\n<p>El Hotel dispone de 2 habitaciones dobles adaptadas a personas con movilidad reducida. Es posible acceder al restaurante, la recepci\u00f3n y la piscina mediante rampas. El restaurante tambi\u00e9n ofrece un cuarto de ba\u00f1o adaptado.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2049503110\" class=\"accordion-item\"><a id=\"accordion-2049503110-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2049503110-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfDispone el hotel de gimnasio?<\/span><\/a><div id=\"accordion-2049503110-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2049503110-label\">\n\n<p>O Hotel tem um gin\u00e1sio bem equipado e ainda possui uma zona exterior com 4 m\u00e1quinas de exerc\u00edcio que podem ser utilizadas, enquanto desfruta de uma vista maravilhosa.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3443746684\" class=\"accordion-item\"><a id=\"accordion-3443746684-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3443746684-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfA qu\u00e9 hora se sirve el desayuno?<\/span><\/a><div id=\"accordion-3443746684-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3443746684-label\">\n\n<p>O pequeno-almo\u00e7o \u00e9 servido entre as 8h e as 10h (\u00e9poca baixa) e as 8h e as 10h30 (\u00e9poca alta).\u00a0<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4078827450\" class=\"accordion-item\"><a id=\"accordion-4078827450-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4078827450-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfTiene el restaurante opciones veganas, sin gluten y sin l\u00e1cteos?<\/span><\/a><div id=\"accordion-4078827450-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4078827450-label\">\n\n<p>S\u00ed. Sin embargo, las peticiones especiales deben indicarse al hacer la reserva o 48 horas antes de la entrada y est\u00e1n sujetas a disponibilidad.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-253748540\" class=\"accordion-item\"><a id=\"accordion-253748540-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-253748540-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfLos clientes que no se alojan en el Hotel pueden disfrutar de alguna de las instalaciones?<\/span><\/a><div id=\"accordion-253748540-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-253748540-label\">\n\n<p>O restaurante e as massagens est\u00e3o dispon\u00edveis para Clientes n\u00e3o hospedados no Hotel, mediante reserva antecipada.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2192191348\" class=\"accordion-item\"><a id=\"accordion-2192191348-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2192191348-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfOrganizan bodas y bautizos? \u00bfCu\u00e1l es el l\u00edmite de invitados?<\/span><\/a><div id=\"accordion-2192191348-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2192191348-label\">\n\n<p>O Hotel realiza eventos desta natureza. Para mais detalhes acerca deste servi\u00e7o contacte-nos atrav\u00e9s do <a href=\"mailto:comercial@hotelquintadomarco.com\"><span style=\"color: #333333;\">comercial@hotelquintadomarco.com<\/span><\/a><span style=\"color: #333333;\">.<\/span><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_707983503 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(255,255,255);\n}\n#section_707983503 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_707983503 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"footnotes":""},"class_list":["post-1316","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esclare\u00e7a as suas d\u00favidas: FAQ Hotel Rural Quinta do Marco<\/title>\n<meta name=\"description\" content=\"Encontre respostas \u00e0s suas d\u00favidas sobre o Hotel Rural Quinta do Marco na nossa sec\u00e7\u00e3o de FAQ. 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