{"id":1316,"date":"2023-02-09T18:34:07","date_gmt":"2023-02-09T18:34:07","guid":{"rendered":"https:\/\/www.hotelquintadomarco.com\/?page_id=1316"},"modified":"2026-07-13T16:00:59","modified_gmt":"2026-07-13T16:00:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hotelquintadomarco.com\/fr\/faqs\/","title":{"rendered":"FAQ's"},"content":{"rendered":"<section class=\"section main-wrapper\" id=\"section_1704251665\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"slider-wrapper relative\" id=\"slider-1414775003\" style=\"background-color:rgb(255,255,255);\">\n    <div class=\"slider slider-nav-simple slider-nav-normal slider-nav-light slider-style-normal\"\n        data-flickity-options='{            \"cellAlign\": \"center\",            \"imagesLoaded\": true,            \"lazyLoad\": 1,            \"freeScroll\": false,            \"wrapAround\": false,            \"autoPlay\": false,            \"pauseAutoPlayOnHover\" : false,            \"prevNextButtons\": false,            \"contain\" : true,            \"adaptiveHeight\" : true,            \"dragThreshold\" : 10,            \"percentPosition\": true,            \"pageDots\": false,            \"rightToLeft\": false,            \"draggable\": false,            \"selectedAttraction\": 0.1,            \"parallax\" : 2,            \"friction\": 0.6        }'\n        >\n        \n\n\n  <div class=\"banner has-hover\" id=\"banner-1696406554\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-308351965\" class=\"text-box banner-layer x0 md-x0 lg-x0 y70 md-y95 lg-y95 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-1351120865\" class=\"text cover-title\">\n\t\t\n\n<h1>FAQ's<\/h1>\n\t\t\n<style>\n#text-1351120865 {\n  font-size: 0.75rem;\n  line-height: 0.75;\n  text-align: left;\n}\n@media (min-width:550px) {\n  #text-1351120865 {\n    font-size: 1rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1856137567\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1856137567 {\n  padding-top: 60px;\n}\n@media (min-width:550px) {\n  #gap-1856137567 {\n    padding-top: 100px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-308351965 .text-inner {\n  padding: 0px 15px 0px 15px;\n}\n#text-box-308351965 {\n  width: 100%;\n}\n#text-box-308351965 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-308351965 {\n    width: 63%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1696406554 {\n  padding-top: 515px;\n}\n#banner-1696406554 .bg.bg-loaded {\n  background-image: url(https:\/\/www.hotelquintadomarco.com\/wp-content\/uploads\/2026\/07\/d2a61c1d-acfa-4ae6-93b2-a489c939eaf8.jpg);\n}\n#banner-1696406554 .overlay {\n  background-color: rgba(0, 0, 0, 0.6);\n}\n#banner-1696406554 .bg {\n  background-position: 17% 21%;\n}\n#banner-1696406554 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1696406554 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n     \t<\/div>\n\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1704251665 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_1704251665 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1704251665 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section main-wrapper booking-section\" id=\"section_1367045367\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1069426474\">\n\n\n\t<div id=\"col-139079689\" class=\"col header-wrapper small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3924424878\" class=\"text title\">\n\t\t\n\n<h2>Questions fr\u00e9quemment pos\u00e9es<\/h2>\n\t\t\n<style>\n#text-3924424878 {\n  font-size: 3.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-8005548\">\n\n\n\t<div id=\"col-480187222\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1472862130\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1472862130 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-2524491060\" class=\"accordion-item\"><a id=\"accordion-2524491060-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2524491060-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Quelles sont les heures d'ouverture de la r\u00e9ception ?<\/span><\/a><div id=\"accordion-2524491060-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2524491060-label\">\n\n<p>A nossa Rece\u00e7\u00e3o funciona entre as 07:30 e as 22:00 horas.<\/p>\n<p>No entanto, na \u00e9poca baixa, o hor\u00e1rio pode ser reduzido. De qualquer forma, asseguramos sempre algum colaborador presente de forma a receber e a ajudar os h\u00f3spedes do Hotel.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-533603592\" class=\"accordion-item\"><a id=\"accordion-533603592-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-533603592-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Quelles sont les heures d'arriv\u00e9e et de d\u00e9part ?<\/span><\/a><div id=\"accordion-533603592-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-533603592-label\">\n\n<p><span style=\"font-weight: 400;\">O hor\u00e1rio de check-in \u00e9 a partir das 15:00 horas e o hor\u00e1rio de check-out \u00e9 at\u00e9 \u00e0s 12:00 horas.<\/span><\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1951733870\" class=\"accordion-item\"><a id=\"accordion-1951733870-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1951733870-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Comment puis-je me rendre de l'a\u00e9roport \u00e0 l'h\u00f4tel ?<\/span><\/a><div id=\"accordion-1951733870-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1951733870-label\">\n\n<p>Pode se deslocar por viatura pr\u00f3pria. Caso o cliente n\u00e3o opte por alguer de carro, o Hotel junto de empresa parceira, agenda servi\u00e7o de Transfer para os h\u00f3spedes. Para mais informa\u00e7\u00f5es sobre o servi\u00e7o contacte-nos via telefone ou e-mail.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n<div class=\"accordion\">\n\n<div id=\"accordion-2295768990\" class=\"accordion-item\"><a id=\"accordion-2295768990-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2295768990-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>L'h\u00f4tel met \u00e0 disposition des lits d'appoint et des berceaux dans les chambres et des chaises pour b\u00e9b\u00e9 dans le restaurant ?<\/span><\/a><div id=\"accordion-2295768990-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2295768990-label\">\n\n<p>As crian\u00e7as s\u00e3o bem vindas ao nosso Hotel. Providenciamos, camas-extras, ber\u00e7os e\/ou cadeiras de refei\u00e7\u00e3o. Caso precise de algum destes itens, adicione o \u201cpedido especial\u201d \u00e0 sua reserva (sujeito a disponibilidade).<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2922308341\" class=\"accordion-item\"><a id=\"accordion-2922308341-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2922308341-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Est-il permis de fumer dans l'h\u00f4tel ?<\/span><\/a><div id=\"accordion-2922308341-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2922308341-label\">\n\n<p>Il est strictement interdit de fumer dans les espaces ferm\u00e9s de l'h\u00f4tel, quel que soit le type de cigarette. Toutefois, il est permis de fumer sur les balcons des chambres et dans tous les espaces ext\u00e9rieurs.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-864310395\" class=\"accordion-item\"><a id=\"accordion-864310395-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-864310395-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Y a-t-il des peignoirs dans les chambres ?<\/span><\/a><div id=\"accordion-864310395-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-864310395-label\">\n\n<p>Os roup\u00f5es n\u00e3o est\u00e3o dispon\u00edveis nos quartos. Disponibilizamos mediante pedido dos h\u00f3spedes.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3064614149\" class=\"accordion-item\"><a id=\"accordion-3064614149-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3064614149-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Les chambres disposent-elles d'un fer et d'une planche \u00e0 repasser ?<\/span><\/a><div id=\"accordion-3064614149-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3064614149-label\">\n\n<p>Sim, mediante disponibilidade, pedindo antecipadamente na Rece\u00e7\u00e3o.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-189501604\" class=\"accordion-item\"><a id=\"accordion-189501604-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-189501604-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Comment fonctionne l'objet perdu ?<\/span><\/a><div id=\"accordion-189501604-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-189501604-label\">\n\n<p>Ap\u00f3s a sua partida, qualquer objeto esquecido no quarto (exceto roupa interior) \u00e9 guardado no Hotel durante 1 ano, 1 m\u00eas e 1 dia. Caso tenha deixado algum bem pessoal, por favor contacte a nossa equipa atrav\u00e9s de e-mail reservas@hotelquintadomarco.com<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1053581596\" class=\"accordion-item\"><a id=\"accordion-1053581596-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1053581596-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Les animaux domestiques sont-ils accept\u00e9s ?<\/span><\/a><div id=\"accordion-1053581596-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1053581596-label\">\n\n<p>L'h\u00f4tel n'accepte plus les animaux de compagnie depuis janvier 2023. Cependant, il fournit une liste de recommandations d'h\u00f4tels pour animaux dans la r\u00e9gion.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-14489681\" class=\"accordion-item\"><a id=\"accordion-14489681-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-14489681-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Fournissez-vous des serviettes de piscine \u00e0 la r\u00e9ception ?<\/span><\/a><div id=\"accordion-14489681-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-14489681-label\">\n\n<p>Sim, as toalhas de piscina s\u00e3o disponibilizadas mediante solicita\u00e7\u00e3o do h\u00f3spede na nossa Rece\u00e7\u00e3o.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-276786089\" class=\"accordion-item\"><a id=\"accordion-276786089-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-276786089-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>L'h\u00f4tel dispose-t-il de chambres et de parties communes adapt\u00e9es aux personnes \u00e0 mobilit\u00e9 r\u00e9duite ?<\/span><\/a><div id=\"accordion-276786089-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-276786089-label\">\n\n<p>L'h\u00f4tel dispose de 2 chambres doubles adapt\u00e9es aux personnes \u00e0 mobilit\u00e9 r\u00e9duite. Il est possible d'acc\u00e9der au restaurant, \u00e0 la r\u00e9ception et \u00e0 la piscine par des rampes. Le restaurant propose \u00e9galement une salle de bain adapt\u00e9e.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1272397433\" class=\"accordion-item\"><a id=\"accordion-1272397433-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1272397433-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>L'h\u00f4tel dispose-t-il d'une salle de sport ?<\/span><\/a><div id=\"accordion-1272397433-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1272397433-label\">\n\n<p>O Hotel tem um gin\u00e1sio bem equipado e ainda possui uma zona exterior com 4 m\u00e1quinas de exerc\u00edcio que podem ser utilizadas, enquanto desfruta de uma vista maravilhosa.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3501858639\" class=\"accordion-item\"><a id=\"accordion-3501858639-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3501858639-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00c0 quelle heure le petit-d\u00e9jeuner est-il servi ?<\/span><\/a><div id=\"accordion-3501858639-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3501858639-label\">\n\n<p>O pequeno-almo\u00e7o \u00e9 servido entre as 8h e as 10h (\u00e9poca baixa) e as 8h e as 10h30 (\u00e9poca alta).\u00a0<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4277270319\" class=\"accordion-item\"><a id=\"accordion-4277270319-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4277270319-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Le restaurant propose-t-il des options v\u00e9g\u00e9taliennes, sans gluten et sans produits laitiers ?<\/span><\/a><div id=\"accordion-4277270319-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4277270319-label\">\n\n<p>Oui. Cependant, les demandes sp\u00e9ciales doivent \u00eatre indiqu\u00e9es lors de la r\u00e9servation ou 48 heures avant l'enregistrement, et sont soumises \u00e0 disponibilit\u00e9.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4201829191\" class=\"accordion-item\"><a id=\"accordion-4201829191-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4201829191-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Les clients qui ne s\u00e9journent pas \u00e0 l'h\u00f4tel peuvent-ils profiter de l'une des installations ?<\/span><\/a><div id=\"accordion-4201829191-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4201829191-label\">\n\n<p>O restaurante e as massagens est\u00e3o dispon\u00edveis para Clientes n\u00e3o hospedados no Hotel, mediante reserva antecipada.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4205719654\" class=\"accordion-item\"><a id=\"accordion-4205719654-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4205719654-content\"><button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button><span>Organisez-vous des mariages et des bapt\u00eames ? Quel est le nombre maximum d'invit\u00e9s ?<\/span><\/a><div id=\"accordion-4205719654-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4205719654-label\">\n\n<p>O Hotel realiza eventos desta natureza. Para mais detalhes acerca deste servi\u00e7o contacte-nos atrav\u00e9s do <a href=\"mailto:comercial@hotelquintadomarco.com\"><span style=\"color: #333333;\">comercial@hotelquintadomarco.com<\/span><\/a><span style=\"color: #333333;\">.<\/span><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1367045367 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(255,255,255);\n}\n#section_1367045367 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1367045367 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header-light.php","meta":{"footnotes":""},"class_list":["post-1316","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esclare\u00e7a as suas d\u00favidas: FAQ Hotel Rural Quinta do Marco<\/title>\n<meta name=\"description\" content=\"Encontre respostas \u00e0s suas d\u00favidas sobre o Hotel Rural Quinta do Marco na nossa sec\u00e7\u00e3o de FAQ. 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